Terms of Service

01Acceptance of Terms

By creating an account, accessing, or using Zemora.ai, you confirm that you accept these Terms of Service and agree to comply with them. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services.

02Description of Services

Zemora.ai provides an AI-powered communication and automation platform. Our Services may include:

• AI SMS marketing and automation
• AI voice call automation
• AI email outreach and sequencing
• AI chatbots for websites and messaging
• AI-powered lead generation and scoring
• Custom AI-powered web applications

Our Services are currently offered on a private beta basis and may change, expand, or be discontinued as we continue development.

03Eligibility & Accounts

To use certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any information that changes
• Accept responsibility for all activity under your account

Notify us immediately at security@zemora.ai if you suspect any unauthorized use of your account.

04Acceptable Use

You agree NOT to use the Services to:

• Send unsolicited or unlawful communications (spam)
• Violate anti-spam laws such as CAN-SPAM, CASL, TCPA, or GDPR
• Send fraudulent, harassing, defamatory, or harmful content
• Impersonate any person or entity
• Distribute malware or attempt to breach security
• Reverse-engineer or copy the platform
• Resell or exploit the Services without authorization

05User Content & Data

You retain ownership of all content and data you upload to the Services. By using the Services, you grant Zemora.ai a limited license to process, store, and transmit your User Content solely to provide the Services to you.

You represent and warrant that you have all necessary rights and consents for any data you upload, including contact lists and recipient information.

06Fees & Payment

During private beta, pricing is arranged individually. Following public launch, fees will be published and may include subscription, usage-based, and setup charges. You agree that:

• Fees are exclusive of applicable taxes
• Payments are non-refundable except where required by law
• Late payments may incur interest charges

07Intellectual Property

All software, designs, models, trademarks, documentation, and content provided by Zemora.ai are the property of Zemora AI Inc. or its licensors and are protected by intellectual property laws. These Terms grant you only a limited, non-exclusive, non-transferable license to use the Services as intended.

08Third-Party Services

Our Services integrate with third-party providers such as Google, Microsoft, Twilio, payment processors, and cloud hosting providers. Your use of these integrations may be subject to their respective terms. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.

09Disclaimers & Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Services will be uninterrupted, error-free, or that AI-generated outputs will be accurate or suitable for any particular purpose. You use the Services at your own risk.

10Limitation of Liability

To the maximum extent permitted by law, Zemora AI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data. Our total liability for any claim shall not exceed the greater of the amount you paid us in the 12 months preceding the claim or CAD $100.

11Indemnification

You agree to indemnify and hold harmless Zemora AI Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services, your User Content, your violation of these Terms, or your violation of any law or third-party right.

12Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms or for any other reason at our discretion. You may stop using the Services at any time. Upon termination, your right to use the Services ends, and we may delete your data in accordance with our Privacy Policy.

13Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

14Changes to Terms

We may update these Terms periodically. Material changes will be posted on this page with a revised effective date, and where appropriate, we will notify you by email. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15Contact Information

If you have questions about these Terms of Service, we're here to help.